Shipping Policy

Thank you for visiting and shopping at airseekers-robotics.com.
Our goal is to provide you with fast and reliable shipping services. Please review the shipping terms below before placing your order.

Order Processing
  • All orders are processed within 1–2 business days.
  • Orders are not shipped or delivered on weekends or public holidays.
  • During high-volume periods, processing and delivery may be delayed. If there is a significant delay, we will notify you by email.
  • Please note: Delivery times may vary depending on your location and distance from our warehouse.

Delivery Time & Shipping Fees (United States)
Category Order Processing Time Estimated Delivery Time Shipping Methods Shipping Fee
Robot Lawn Mower 1-2 business days 2-7 business days FedEx, UPS Free Shipping
Accessories 1-2 business days 2-7 business days UPS, USPS, FedEx, DHL

Orders over $99: Free shipping

Orders less than $99: $20 flat rate

Note: AIRSEEKERS currently ships to the contiguous United States only. We do not ship to Alaska, Hawaii, Puerto Rico, Guam, or other overseas territories.

Shipment Confirmation & Tracking
  • Once your order has shipped, you will receive a confirmation email with tracking information.
  • Tracking details are typically updated within 5 business days.
  • If tracking is not updated within 10 business days, please contact us at support@airseekers.ai
Shipping Information
  • Please ensure that all shipping details provided are accurate.
  • We do not ship to P.O. Boxes or APO/FPO/DPO addresses.
  • AIRSEEKERS is not responsible for:
    • Incorrect shipping information provided by the customer
    • Lost or delayed packages caused by the shipping carrier
    • Package damage or losses in transit

 

Damages
  • If you receive a damaged item, please contact us within 5 business days at support@airseekers.ai.
  • We are not responsible for damages or losses caused by carriers, but we will assist you in contacting the carrier and filing a claim.
  • Please retain all packaging and damaged items as evidence for the claim process.

Returns & Refunds
For details on returning an order, please refer to our Return & Refund Policy.

Shipping Support

For all order or shipping-related inquiries: support@airseekers.ai 
For return requests: Please reach out to AIRSEEKERS Support at support@airseekers.ai