Shipping Policy
Update

Shipping Policy
Update

Effective Oct 25, 2023

Effective Oct 25, 2023

· SHIPPING

Our estimated delivery dates are determined by various factors, such as the destination address, your selected shipping options, the speed at which we can prepare your items for shipment, as well as weather conditions, and more. You can calculate the estimated delivery date by adding the processing time for your order to the delivery time associated with your chosen shipping method. Please note that orders are not shipped or delivered on weekends or holidays.

Total delivery time = processing time + shipping time.

The processing time represents the duration between order placement and the physical shipment of the goods. Once your order is received, we conduct rigorous quality control and testing to ensure your product's quality and your satisfaction before shipping. The processing time can vary based on the complexity, design, and size of the specific product, with larger orders generally requiring more time. Typically, we process orders within 3 business days. However, please be aware that processing time may be affected by factors like individual item stock availability, seasonal variations, and holidays. If your order includes highly sought-after items with stock availability challenges, it may take 3-5 business days for processing and shipping.


The Shipping time is estimated and commences from the date of shipment, not the order date. Shipping time might exceed the initial estimate due to factors like incorrect addresses, customs clearance procedures, or other unforeseen circumstances. We utilize DHL as our primary carrier for order deliveries, and the delivery time may vary depending on your location. Please refer to the following information:


Germany: 2-3 working days

Other countries: 2-8 working days

If there is a significant delay in shipping your order, we will notify you via email.



· About Shipping Cost

If there is a significant delay in shipping your order, we will notify you via email.



· About Taxes

Our customers are not required to pay import fees, customs duties, or Value Added Tax (VAT).



· Support

If you have any further inquiries, please don't hesitate to reach out to our customer service department at sales@airseekers.ai.

· SHIPPING

Our estimated delivery dates are determined by various factors, such as the destination address, your selected shipping options, the speed at which we can prepare your items for shipment, as well as weather conditions, and more. You can calculate the estimated delivery date by adding the processing time for your order to the delivery time associated with your chosen shipping method. Please note that orders are not shipped or delivered on weekends or holidays.

Total delivery time = processing time + shipping time.

The processing time represents the duration between order placement and the physical shipment of the goods. Once your order is received, we conduct rigorous quality control and testing to ensure your product's quality and your satisfaction before shipping. The processing time can vary based on the complexity, design, and size of the specific product, with larger orders generally requiring more time. Typically, we process orders within 3 business days. However, please be aware that processing time may be affected by factors like individual item stock availability, seasonal variations, and holidays. If your order includes highly sought-after items with stock availability challenges, it may take 3-5 business days for processing and shipping.


The Shipping time is estimated and commences from the date of shipment, not the order date. Shipping time might exceed the initial estimate due to factors like incorrect addresses, customs clearance procedures, or other unforeseen circumstances. We utilize DHL as our primary carrier for order deliveries, and the delivery time may vary depending on your location. Please refer to the following information:


Germany: 2-3 working days

Other countries: 2-8 working days

If there is a significant delay in shipping your order, we will notify you via email.



· About Shipping Cost

If there is a significant delay in shipping your order, we will notify you via email.



· About Taxes

Our customers are not required to pay import fees, customs duties, or Value Added Tax (VAT).



· Support

If you have any further inquiries, please don't hesitate to reach out to our customer service department at sales@airseekers.ai.

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